Common FAQs 

What is the rental rate? Do you offer packages?
You can find all pricing information here.
 
What is the maximum capacity?
For weddings and special events, the maximum capacity is 450. This leaves room for a dancefloor and a DJ. For other events, such as corporate meetings, the capacity is 500.

What is the minimum capacity?
The minimum is 100. We have found that we tend to be outside the total wedding budget of most people for anything smaller than this.

What dates are available?
Please see our available dates here

Is a deposit required? When are the additional payments due? Do you offer a payment plan?
Yes, a minimum holding and damage deposit of $1,500 is required at the signing of the contract. This is in addition to the package price. At the time of booking, you will decide when you will like to make the additional payments. Most of our clients prefer a monthly payment plan. Your event must be paid off 75 days prior to your event date and the balance by then cannot be more than $1,500.

What forms of payment do you take?
Cash or check.
 
When do I get my deposit back?
We do our best to get your deposit back to you ASAP. However, expect 15-30 days.

What are examples of items that are chargeable against my deposit?
The majority of our clients see their full deposit back. Damaged linens (by wax, fire, ink, etc.), any additional cleaning like in the restrooms (we will spare you the details), confetti clean-up, and the venue not being cleared by the specified contract time (this includes your vendors) are examples of the most common charges some clients see.

I am ready to book! How do I reserve a date?
If you are ready to reserve your date (yay!), call us at 661-865-6600 to schedule your booking appointment. Dates are reserved on a first requested basis. This means whomever scheduled their booking appointment first for a specific date is first in line for it. Please make sure you are able to keep your booking appointment and have the deposit required ready. If we have someone else in line for that specific date and you cannot make your appointment, the date will be released to the next person in line. Unfortunately, we are unable to reschedule your booking appointment to a later time.

What's the difference between a showing/tour appointment and a booking appointment?
A showing or tour appointment is your first appointment with us where you will come to take a look at the venue in person. During this time we will go over our packages in detail and answer any questions you may still have.
A booking appointment is the appointment you make (typically after your showing/tour appointment) to reserve and book a date by signing the contract and leaving the required deposit. The booking appointment puts your preferred date on hold. Booking appointments must be made within 5 business from the day you request your booking appointment.  

Do I need to schedule a tour or can I just stop by?
Although we have an office with business hours, we kindly ask that you make an appointment. We would hate to not be able to take care of you if you show up while we are with an appointment.

Can I choose my own caterer or do I have to pick from a list? Can I bring my own alcohol? 
One of the unique features of our venue is that we allow you to bring your own caterer and alcohol. The bartenders are included and will take care of serving the alcoholic drinks.

Will there be another wedding the same day?
At El Tango Reception Hall, we only host one wedding or special event a day. This ensures that each event receives our full attention.
  
How many cars will your parking lot accommodate?
68 cars plus street parking.

Can vehicles be left overnight?
Yes. However, because our parking lot is gated, you will not be able to retrieve your car until the next business day. We highly suggest parking the car on the street to be able to retrieve it sooner.

What tables do you offer and how many do they seat?
Round tables seat 8-9. Square tables seat 10-12. We can also combine square tables together to seat more guests (family tables). We also have 6 feet and 8 feet rectangular tables and cocktail tables.
Note: Any events larger than 300 must use square tables.

My date is unavailable. Do you have a cancellation waiting list?
Yes, but we cannot guarantee anything. Cancellations are rare and unpredictable. Once a date becomes available, we will post it here

What time will I have access to the venue to decorate?
As a courtesy, if the day before is available, we give you time to do so then. However, please keep in mind that this is pending availability. We do book weekdays as well. The venue opens up at 12 noon the day-of for all vendors, unless otherwise noted on your contract.

We are planning to use a rental company. Can items be dropped off or picked up outside of the rental period?
All deliveries and pick-ups must happen during the rental period listed in the contract. Please keep this in mind when you are looking to book vendors and advise them of this policy.

Is a wedding day-of coordinator or venue coordinator included?
Our simple answer to this tricky question is no. Here’s why. The definition of a day-of wedding coordinator and venue coordinator can be very different for everyone. The last thing we want is the opportunity for any misunderstanding or miscommunication. So instead of a “venue coordinator”, we have an Event Manager leading up to your big day and a Team Leader the day-of. A member of our team will be onsite throughout the day and night of your special day. They are there to help you any way they can. We will do what we can to make your day go as smoothly and stress-free as possible. However, we still don’t consider ourselves day-of coordinators.

How will the tables, chairs, etc. be arranged for my event?
Prior to your event date, we will schedule a final details appointment. We will go over everything with you including the layout for your special day.

By what time does the music need to end?
The standard end time included is 12 midnight. You may extend your event by adding additional hours prior to your event date.

Are candles allowed?
Yes, but they must be contained. Please keep in mind that wax can still get on the linens and cause damage.  

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